Frequently asked questions

Diminished value is the reduction in your car's market worth after it has been in an accident and repaired. Even a car repaired to factory standards typically sells for less than a comparable vehicle with a clean history — that difference is your diminished value.

Yes. Most auto insurance policies include an appraisal clause that gives you the right to request an independent appraisal if you disagree with the insurer's valuation. The process varies by policy and state, but the right is commonly available and worth exercising before you sign any release.

Time limits vary by state law and by the specific terms of your policy. As a general rule, do not sign a settlement release until you have reviewed the offer — signing typically ends your ability to dispute the amount.

No. We provide an honest, evidence-based review of your claim. Whether that leads to an increased settlement depends on the specifics of your vehicle, your market, and how your insurer responds.

Pre-existing damage can affect your vehicle's condition rating and therefore its valuation. An honest appraisal accounts for pre-existing damage separately from the accident-related loss — it is not a reason to dismiss the entire claim.